Vietnam South Tour

Notes

Terms & Conditions

Booking and Payment:

• Reservation Confirmation: All bookings are confirmed upon receipt of a deposit or full payment, as per the specified requirements for the particular tour package.
• Payment Schedule: Full payment or installment deadlines are communicated upon booking confirmation. Failure to adhere to payment schedules may result in cancellation or additional fees.
• Accepted Payment Methods: Specify accepted payment methods (credit cards, bank transfers, etc.) and any associated fees.

Cancellation and Refunds:

• Cancellation Policy: Outline the cancellation policy for different time frames before the tour start date and any associated fees or refunds.
• Refund Process: Detail the procedure for requesting a refund and the timeline for processing refunds.

Itinerary and Changes:

• Tour Itinerary: Clarify the detailed itinerary of the tour, including inclusions and exclusions in the package.
• Changes by the Operator: Reserve the right to modify the itinerary due to unforeseen circumstances (e.g., weather conditions, political unrest) and specify the process for informing customers about such changes.)

Travel Documents and Insurance:

• Passports and Visas: Communicate the responsibility of travelers to possess valid passports, visas, and any required travel documents for the tour.
• Travel Insurance: Strongly advise customers to obtain adequate travel insurance to cover unforeseen circumstances during the trip.

Liability and Responsibility:

• Limitation of Liability: Clarify the extent of the travel operator's liability for any loss, damage, injury, or inconvenience incurred during the tour.
• Third-Party Services: Indicate the limitations of responsibility for services provided by third-party vendors (hotels, airlines, local guides, etc.).

Participant Conduct:

• Conduct Standards: Set guidelines for participant conduct during the tour, such as respecting local customs and laws.
• Removal Rights: Reserve the right to remove any participant from the tour if their behavior is disruptive or harmful to others.

Force Majeure:

• Unforeseeable Circumstances: Specify the procedure in the event of unforeseeable circumstances (e.g., natural disasters, political unrest) affecting the tour, including rescheduling or cancellation options.

Complaints and Disputes:

• Complaint Procedure: Outline the procedure for addressing and resolving customer complaints or disputes during or after the tour.

Governing Law:

• Legal Jurisdiction: Specify the governing law and jurisdiction for any legal disputes arising from the terms and conditions.

Updates and Changes:

• Revision of Terms: Reserve the right to update or modify the terms and conditions, and specify how customers will be informed about such changes.